Service department personnel were great and did an outstanding job. The only thing that I would recommend is to at least provide coffee or water in the service waiting room for customers.

David did a wonderful job taking care of my concerns and answered all of my questions. David showed great customer service. My time waiting did not take too long. Thank you David!

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Acudir al servicio de mi carro en Greenway Kia West siempre es una gran experiencia acompañada de la excelente atención de Jessica y Gabriel y por supuesto muy buen servicio a mi vehículo.

The process was super easy and we got lucky with the new shipment of cars coming on the same day I purchased my new car! Jhonatan made the transition very comfortable and made sure I got the best deal possible.

Excellent

Lovinson: Great young sale person, dedicated,patient with a difficoltà client.very professional. Thank you!

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Jhonatan was very thorough and patient. I must have test drove at least 3 cars and he never showed any signs of exasperation. He and his manager. Lazar got me a great deal and honored the 10k for my trade promise. I bought a 2021 Kia Sorento. I love my new SUV and am excited for the new adventures with it. Thanks you to Jhonatan for a seamless experience!!

good!

k was very nice and informative. He has my car washed and ready. Thanks Kendi or K😊

Tony V did a great job and helped us get through a payment issue at checkout. We're definitely coming back!👍

Great and quick service

Jessica exhibited great patience and professionalism through my car ordeal. Communication was clear on all issues and solutions, helping me resolve my matters efficiently.

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Jennifer was awesome! Loved her quick service for wheel balancing, oil change, inspection, fuel induction, and normal factory service!!! The staff was amazing in the waiting room too! They even offered me free snacks and water!!! Free wifi and tv! Loved it, especially Jessica!!!!

Professional staff, knowledgeable and easy to work with. They provided options for what I needed and I felt comfortable with the deal we made. I would recommend this dealership to anyone.

My experience at greenway Kia was great for my first time at a dealership, Jaris greeted me as soon as I walked in and he was very patient and helpful through the entire process of helping me get my car.

If you’re looking to buy or trade head to greenway Kia and ask for TAMI WOLVERTON. What started out as a service appointment I was so unhappy with the results of yet another issues with my 2020 soul, I left with a brand new sportage! Tami went above and beyond to help me through this process I told her how my anxiety was and she made the process easy, made me feel comfortable and got me the absolute best deal she could, she didn’t stop until I was absolutely comfortable with the price with my trade!! Thank you so ...

Ok well first off I wasn’t even planning on getting a car let alone a new one! So after walking into this dealership, I immediately saw Jaris. We spoke briefly. I advised my situation and he gave his professional opinion and my realistic options. After spending time looking at both new and used cars, I decided on a 2023 Sportage Kia Premier and I couldn’t be happier. I’m sure I gave Jaris a headache at times yet he always remained calm and answered all questions & concerns. After the sales part was done then came the financing portion🤦🏽‍♀️ ...

Great Service

Very personable and helpful staff. Everyone went out of their way to ensure a pleasant, efficient, and highly satisfying transaction. I highly recommend this dealership for anyone seeking a stress-free car buying experience.

Wonderful experience. Go buy a car with Asher and do finance with Anas. Great guys, they'll help you the best they can.

Mr MARTIN DOUGLAS I am full of enthusiasm and gratitude for what you have done for me, if I am told that I will ever meet a foreign exchange and binary trader like you as a legal and honest person, I would probably go through my bad experience Will not believe the reason. Before trying to invest and scam, but someone recommended it to me, I was skeptical and did not want to lose more, but this time I chose to invest a little and I invested $1000 and just In a week A week later i withdraw a profit of $16,500 ...

Always helpful, everything is done as it should be and I never have any issues. Kia always gets a bad rep but I'm glad to know even with old rumors I know I'm in good hands

Had a great experience with Javier Diaz. Went knowing what I wanted and he helped me accomplish it. If you're looking for a new car I suggest asking for Javier he was great through the whole process!!

Tammy and Robert went above and beyond to ensure we got into the SUV we wanted for our family. My fiancé and I appreciated them and the rest of the Kia team who showed us outstanding customer service through the whole process.

(Translated by Google) Excellent service willing to help with better offers and they make sure that the client does not leave with doubts regarding his new vehicle in short Happy with my new Vehicle. Very grateful to Ray, Mario and Alberto. (Original) Excelente servicio dispuestos ayudar con mejores ofertas y se aseguran de que el cliente no salga con dudas referente a su nuevo vehículo en fin Feliz con mi nuevo Vehículo. Muy agradecida con Ray, Mario y Alberto.

Great cars. Great deals. Great customer service!

Hello my name is Clara and I came to Kia west Orlando and I had a great experience and got a new vehicle. I want to thank Tami and Mary for all there work these two ladies was awesome the best of the best and I really appreciate everything the did to help me thanks again ladies

Tami & Mary were so helpful today. Got me approved in less than 3 hours. This is my first car so they both explained everything to me. I recommend these ladies to anyone looking to buy a car. I am so thankful for them❤️

Tami and Robert were very helpful in getting the vehicle we wanted.

Nada introduced me to the sales associate Javier who worked with me and let me test drive the car. He was as kind as could be and extremely knowledgeable. Even the finance manager who helped me sign my documents at the end was very kind and made sure I understood what I was signing.

Mary and Tammy was very nice and polite They took good care of me they got the vehicle I wanted Thank you so much love you

The service was really quick and everything was explained in detail. Especially the service manager Tony who was really nice and patient with me.

The service department is amazing, when I go in for service I always wait and there is never a long wait.

I recommend this dealership to anyone. Very professional and very good experience especially with Tami the sale associate. Shea was great and helpful. Love our SUV!

I had a great experience at Kia! Everyone was so helpful, no hassle, and gave me the best for my trade in! I have zero complaint with this dealership! Thank you all for being so great and being fair!! I’d recommend you anyway! Special thanks to Daniel and Ayoub! You both were so wonderful!

I got very lucky. Stopped by to see if they had a Niro on the lot to look at and sit inside to get the feel. I was waiting for a certain one to arrive on the lot to test drive and probably buy but Javier suggested we go ahead and take a ride in one that had just arrived. He explained and demonstrated several awesome options this car had and I was really being swayed to getting this EX model. Didn’t have the sunroof I wanted or the side panels but for $3K less I decided to drive ...

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Rachel was the best sales person I have ever worked with. She made sure I got exactly what I wanted and she worked with me on everything. She was happy and pleasant and really acted like she cared.

I recently purchased another Kia Forte GT-Line from Greenway Kia West. I was treated like a VIP, which everyone should be treated that way. I love my new car and would highly recommend anyone to purchase from them. They even delivered the vehicle to my house.

I had a good experience with this dealer. Bought a used car on 5 Nov 2022. Mario Pinilla and Ray Paz are the best sales consultants. They were very helpful and not pushy at all. They did everything possible to get me a good deal on a really nice car. The finance manager, Anas was great too. 100% recommended. THANKS!

I had a great experience buying a used (2013 Jeep Wrangler Rubicon) from Greenway Kia West. The salesperson(s) Ray Paz and Mario Pinilla were very professional and helpful. They treated my wife and I with the upmost courtesy and respect. The negotiation process was smooth. Even after they made the sale, Mario has been available to help me obtain the spare key from the car's former owner. They didn’t ghost me after the sale or anything like that. The finance manager Anas Lazaar was the bet I had in years. He was very knowleagble and helpfull. He did ...

We had an awesome experience Robert was our salesman . We had been to few dealers prior to visiting this dealership. We knew exactly what we wanted but every dealer that had the car posted never had it in stock and couldn’t tell us when one might be coming in off the truck . As soon as we met Robert in the lot I had told him exactly what we wanted not only did he bring out a window sticker of a car coming in the next week that matched what we wanted it was also a brand new 2023 model . Robert ...

Went in the last week of October looking for a specific vehicle . Robert our sales guy actually found us exactly what we were looking for and in a 2023 ! He was very respectful and gave us time to actually process the amount of the vehicle instead of breathing down our necks like other dealerships had done to us . Robert and sales manager ended up working out a fantastic deal with us . So good that we couldn’t say no . After waiting a week my car was delivered and Robert sounded even more excited then me lol Working with the financing agent ...

Xavier in the service department was very efficient and helpful.

Jorge Medina was awesome!!!

Javier Diaz and Jorge help me get a 2022 Kia carnival very happy with my new vehicle and process of buying it thank you guys very much

(Translated by Google) Centirce how as a family, fast and pleasant attention they explain what the problem was or why it was wrong and they solve it. (Original) Centirce cmo en familia, atencin rpida y amena te explican cul fue el problema o porque de la falla y lo resuelven.

Days ago I went with my family to get my very first car!! Javier Diaz went above and beyond to reserve the car I wanted and we are currently waiting to arrive!!✨ His service is amazing, making the environment comfortable and friendly. He answered every question me and my dad had!! Such an amazing sales rep

I went to go get my first car and Javier Diaz took care of me. He did amazing. He helped me with everything that I was looking for and explained everything very well. He went above and beyond to help me out. If you need a sales rep definitely go to Javier Diaz.

Lovely experience working with the team down at greenway kia!

(Translated by Google) Javier was super nice, he helped me a lot, I recommended him 100% (Original) Javier fue super nice me ayudo mucho lo recomendio 100%

Javier Rodriguez, the Sales Manager, was very nice even though I am difficult to make happy. He did not try to pressure the situation when I changed my mind halfway through the purchase, and instead, helped me find a higher trim level vehicle that would closer match what I was used to in my 2022 Chevrolet Traverse RS. The two sales consultants, Ray and Mario, showed us multiple vehicles and were not upset when I shot down several of them before finding one that I liked, as well as working to get the purchase price down to a comfortable number for ...

Before you make your decision, like I would have just by reading the reviews, keep in mind that there are all sorts of reasons why people are disgruntled/disappointed in their experience. There were a lot of new faces not listed on the website yet in this dealership. It seems they are turning a new leaf. I listed below whom I worked with to maybe help with your experience. -We worked with the Sales Manager, Javier Rodriguez, two sales consultants that were wonderful although I did not get their names, and the Finance manager, Yakir Rukman, who stayed until 10pm ...

My wife went in for a trade on her Chevrolet Tahoe. I had previous spoke on the phone with Athena to set up the appointment. She called me with a deal that we could not pass up on a 2022 Kia K5. I drove to the dealership to bring her the second key and title for the Tahoe and ended up trading my 2022 Chevrolet Traverse RS and leaving in a 2022 Kia Sorento SX. The staff worked hard to make sure both of us were happy and were very down to earth. They did not make us feel pressured to purchase anything, ...

Jorge Medina Best person to come to very kind and honest .

Love the service Rachel made car buying experience a breeze thank you again

It was great 👍 done on time did what they said they would do.

I had a negative equity of about $9,000 from Toyota screwing me over. People if you thought KIA is a scammer, I disagree. Toyota is the biggest scammer. When I went to KIA I had a great representative help me get into a New Kia Seltos. They offered me $15,000 to buy out my Toyota and took me off a negative equity, and put me in a New Kia Seltos with Turbo loaded. It's not bad. Great mileage, loaded and can move quickly. Haven't had any problems with it. also comes with different Modes and AWD assist which is Great ...

I just want to say thank you kIA for changing a traumatic experience of loosing my car to water damage, into a comfortable and easy process my special thanks to Javier Rodriguez for making this possible.

Thank you so much Jaris for helping me out to get my beautiful car that I’m in love with

Great service, easy to make an appointment and communication from the service dept. was great.

Jeremy at greenway kia west was great! Recently sold me a used car and was very patient and helpful throughout the whole process. Made sure we got what was best for us 🙂

Beautiful place

Had a great experience with Malik, he was very kind and did his best to help me get exactly what I came for. Javier was also a great assistant to him, making this fast and pleasant experience.

I took my 2020 Kia Soul to Greenway Kia West to check my left rear tire. Even though, I didn’t have an appointment, they were able to get me in and out within 3 hours. I was checked in by Mr. Xavier Brown who was very professional and courteous to me. I never have any problems at Greenway Kia West and everyone is so nice.

I wanted to take the time to post a review/recommendation to simply make note of the great experience that I had with Javier Diaz as my salesperson at Greenway Kia West dealership. I appreciated his patience and his customer service in tending to my family's special requests and concerns during the time of my purchase. He was the right proportion of sales-driven and personable with a good spirit. I wanted to show gratitude for not wasting my time and getting straight to the details when asked and also working quickly with the Finance team to ensure the right ...

When I went to get service, my advisor Tony was nice and patient. He listened to my concerns and gave me a plan of action without laughing or assuming that my concern was absurd. Even the service team member that test drove my car with me was helpful and kind.

Jessica is the person to see at this location!!! She was very knowledgeable, honest, helpful, and diligent in her work ethic. It was an absolute Stellar job!

Rachel was really good! She attended to us with interest, tranquility, attention and joy. The friendliness and helpfulness. Even though we don't speak 100% English she was calm to help us with whatever we needed.

First off, I'm not a huge fan of car shopping. With that said, my recent experience with Greenway Kia West was awesome! Our salesperson Rachel was knowledgeable, patient and not at all pushing - which I found refreshing. Rachel gave us multiple options based on our criteria and we found the perfect SUV (at a really good price in this market)! She was very responsive to my calls/texts and always went out of her way to make our experience extremely positive. We were then handed off to Devon King, Finance Manager who was so easy to work with. ...

Me and my wife had a great experience here at Greenway Kia West. We picked up a 2013 Explorer and we love it so far. Thanks to Farid and Rachel for helping us and getting us a great deal and great vehicle. Wonderful environment and highly recommend.

This Dealer for me and my family Is the Best . , Ayub is the Best representative he treat us so good they really help us get the best deal for us and did everything to get us the monthly payment we need to have . We where so happy that all my family get a car from him . We went for a car for my daughter and I Change my car and get another one for my other daughter Everyone makes you feel special the Best place ever , we love Ayub ask for him when you get there .

Our sales person, Ayoub, was amazing! He was so patient and helped us find the perfect car for our son! Perfect timing and totally meant to be. He was kind to spend as much time with us as needed and walked us through the whole process. Ayoub listened to our needs and has even helped with information regarding accessories after our car buying was complete. Truly thankful!

The best dealership you ever visit great customer service

For the bad reviews my question is... Were you impatient or rude? Because everyone from my personal sales associate RACHEL!!!!!!!!!!!!! Who went above and beyond and back with a polite smile, genuine not fake, the front receptionist to the sales reps around the building to Devon in financing was AMAZING. WOW!!!!!! I was so very appreciative and I let them know it. I am a tedious individual so you must be on point and they were. Thank you Greenway Kia for making my awful situation a wonderful experience

I had a great experience at Kia West colonial. When it came down to getting the job done, Jeremy and Javier was an exceptional help. It was no hassle and I walked out with a 2020 Chevy sonic. Such a nice reliable car. Thank you so much for your help Jeremy and Javier.

(Translated by Google) You have the best people working in this place!!!!John Campos, Javier Rodriguez and Diego (El Argentino) The three musketeros...who offer the best Customer Services...Go in for one car and leave with two. I totally recommend them (Original) You have the best people working in this place!!!!John Campos, Javier Rodriguez y Diego (El Argentino) Los tres mosketeros..que ofrecen el mejor Customer Services...Entre por un carro y sali con dos.Los recomiendo totalmente

Javier Diaz attended me very professional and a person would be 100% recommended

Everyone is always very nice!

Mark, David and Alberto went over and beyond for my service needs

The experience was great , Javier did a great job getting us the car that we wanted , the whole experience was awesome

good service , makes you go out of your way to acknowledge and support it even by giving a simple review , great service

Best Dealership, have a great time and buy my new kia 2023 on here My salesperson was amazing and all team great job ! Excellent place